FREQUENTLY ASKED QUESTIONS
KIRO
How is KIRO different from traditional chiropractors?
What services do you provide?
Are your chiropractors licensed and trained?
Do I need to become a Member to get care?
Chiropractic
What is a chiropractic adjustment?
What are the benefits of chiropractic care?
How is chiropractic different from physical therapy and accupuncture?
Do chiropractic adjustments hurt?
What is the popping sound during a chiropractic adjustment?
What symptoms can chiropractic help with?
Is chiropractic care safe?
Is chiropractic safe for kids, seniors, and during pregnancy?
Should I see a chiropractor even if I’m not in pain?
How often should I get adjusted?
Will I feel sore after getting adjusted?
Is chiropractic care covered by insurance?
Booking Appointments
How do I book an appointment?
Do I need to call to schedule?
Do you accept walk-ins?
How far in advance can I book?
Can I choose my chiropractor?
Do you have female doctors?
Can I book appointments for friends or family?
Rescheduling & Cancellations
How do I reschedule or cancel an appointment?
Is there a fee for late cancellations or no-shows?
What if I’m running late to my appointment?
What if I need to cancel because I’m sick or in an emergency?
Can I change my appointment on the same day?
What happens if I miss my appointment?
First Visit
What happens during my first visit at KIRO?
How much does the first visit cost?
Do I get adjusted on my first visit?
How long does the appointment take?
What should I wear to my appointment?
Do I need my phone with me?
Should I bring my X-rays or imaging?
New Patient Special
What is the New Patient Special?
How much does the New Patient Special cost?
Is the New Patient Special refundable?
Can I use the New Patient Special more than once?
Do I have to sign up for a Membership after?
How do I book the New Patient Special?
Membership
What is included in the KIRO Membership?
How much does the Membership cost?
How often can I come in as a Member?
Can I visit multiple studios with my Membership?
How do I activate my Membership?
How do I cancel my Membership?
When does my Membership renew?
How long is the Membership contract or term?
Can I pause or freeze my Membership?
Singe Visits
Does KIRO offer single visits?
How much does a single visit cost?
What’s included in a single visit?
Do single visit credits expire?
Can I switch from single visits to a Membership?
Payment & Billing
What payment methods does KIRO accept?
How can I update my payment method?
Does KIRO accept insurance, Medicare, or Medicaid?
Can I use an HSA or FSA card?
Why was I charged a cancellation or no-show fee?
Can I get a receipt or superbill for insurance reimbursement?
How can I request a refund?
I became a Member during my appointment, when will I get the refund?
Mobile App
Where can I download the KIRO mobile app?
I don’t want to download the app, can I still get service?
What if the KIRO app isn’t working?
Other
Can I bring a guest or friend with me?
Is KIRO wheelchair accessible?
Is there parking near the studio?
Do you have private rooms?
Do you do X-rays or imaging at KIRO?
FREQUENTLY ASKED QUESTIONS
KIRO
How is KIRO different from traditional chiropractors?
What services do you provide?
Are your chiropractors licensed and trained?
Do I need to become a Member to get care?
Chiropractic
What is a chiropractic adjustment?
What are the benefits of chiropractic care?
How is chiropractic different from physical therapy and accupuncture?
Do chiropractic adjustments hurt?
What is the popping sound during a chiropractic adjustment?
What symptoms can chiropractic help with?
Is chiropractic care safe?
Is chiropractic safe for kids, seniors, and during pregnancy?
Should I see a chiropractor even if I’m not in pain?
How often should I get adjusted?
Will I feel sore after getting adjusted?
Is chiropractic care covered by insurance?
Booking Appointments
How do I book an appointment?
Do I need to call to schedule?
Do you accept walk-ins?
How far in advance can I book?
Can I choose my chiropractor?
Do you have female doctors?
Can I book appointments for friends or family?
Rescheduling & Cancellations
How do I reschedule or cancel an appointment?
Is there a fee for late cancellations or no-shows?
What if I’m running late to my appointment?
What if I need to cancel because I’m sick or in an emergency?
Can I change my appointment on the same day?
What happens if I miss my appointment?
First Visit
What happens during my first visit at KIRO?
How much does the first visit cost?
Do I get adjusted on my first visit?
How long does the appointment take?
What should I wear to my appointment?
Do I need my phone with me?
Should I bring my X-rays or imaging?
New Patient Special
What is the New Patient Special?
How much does the New Patient Special cost?
Is the New Patient Special refundable?
Can I use the New Patient Special more than once?
Do I have to sign up for a Membership after?
How do I book the New Patient Special?
Membership
What is included in the KIRO Membership?
How much does the Membership cost?
How often can I come in as a Member?
Can I visit multiple studios with my Membership?
How do I activate my Membership?
How do I cancel my Membership?
When does my Membership renew?
How long is the Membership contract or term?
Can I pause or freeze my Membership?
Singe Visits
Does KIRO offer single visits?
How much does a single visit cost?
What’s included in a single visit?
Do single visit credits expire?
Can I switch from single visits to a Membership?
Payment & Billing
What payment methods does KIRO accept?
How can I update my payment method?
Does KIRO accept insurance, Medicare, or Medicaid?
Can I use an HSA or FSA card?
Why was I charged a cancellation or no-show fee?
Can I get a receipt or superbill for insurance reimbursement?
How can I request a refund?
I became a Member during my appointment, when will I get the refund?
Mobile App
Where can I download the KIRO mobile app?
I don’t want to download the app, can I still get service?
What if the KIRO app isn’t working?
Other
Can I bring a guest or friend with me?
Is KIRO wheelchair accessible?
Is there parking near the studio?
Do you have private rooms?
Do you do X-rays or imaging at KIRO?
FREQUENTLY ASKED QUESTIONS
KIRO
How is KIRO different from traditional chiropractors?
What services do you provide?
Are your chiropractors licensed and trained?
Do I need to become a Member to get care?
Chiropractic
What is a chiropractic adjustment?
What are the benefits of chiropractic care?
How is chiropractic different from physical therapy and accupuncture?
Do chiropractic adjustments hurt?
What is the popping sound during a chiropractic adjustment?
What symptoms can chiropractic help with?
Is chiropractic care safe?
Is chiropractic safe for kids, seniors, and during pregnancy?
Should I see a chiropractor even if I’m not in pain?
How often should I get adjusted?
Will I feel sore after getting adjusted?
Is chiropractic care covered by insurance?
Booking Appointments
How do I book an appointment?
Do I need to call to schedule?
Do you accept walk-ins?
How far in advance can I book?
Can I choose my chiropractor?
Do you have female doctors?
Can I book appointments for friends or family?
Rescheduling & Cancellations
How do I reschedule or cancel an appointment?
Is there a fee for late cancellations or no-shows?
What if I’m running late to my appointment?
What if I need to cancel because I’m sick or in an emergency?
Can I change my appointment on the same day?
What happens if I miss my appointment?
First Visit
What happens during my first visit at KIRO?
How much does the first visit cost?
Do I get adjusted on my first visit?
How long does the appointment take?
What should I wear to my appointment?
Do I need my phone with me?
Should I bring my X-rays or imaging?
New Patient Special
What is the New Patient Special?
How much does the New Patient Special cost?
Is the New Patient Special refundable?
Can I use the New Patient Special more than once?
Do I have to sign up for a Membership after?
How do I book the New Patient Special?
Membership
What is included in the KIRO Membership?
How much does the Membership cost?
How often can I come in as a Member?
Can I visit multiple studios with my Membership?
How do I activate my Membership?
How do I cancel my Membership?
When does my Membership renew?
How long is the Membership contract or term?
Can I pause or freeze my Membership?
Singe Visits
Does KIRO offer single visits?
How much does a single visit cost?
What’s included in a single visit?
Do single visit credits expire?
Can I switch from single visits to a Membership?
Payment & Billing
What payment methods does KIRO accept?
How can I update my payment method?
Does KIRO accept insurance, Medicare, or Medicaid?
Can I use an HSA or FSA card?
Why was I charged a cancellation or no-show fee?
Can I get a receipt or superbill for insurance reimbursement?
How can I request a refund?
I became a Member during my appointment, when will I get the refund?
Mobile App
Where can I download the KIRO mobile app?
I don’t want to download the app, can I still get service?
What if the KIRO app isn’t working?
Other
Can I bring a guest or friend with me?
Is KIRO wheelchair accessible?
Is there parking near the studio?
Do you have private rooms?
Do you do X-rays or imaging at KIRO?